Privacy Policy – UDGI Foundation

1. Information We Collect

We may collect the following information through our website, donation platforms, registration forms, partner programs, or in-person activities:

• Personal Details: Name, phone number, email, address, date of birth, Aadhaar (in case of government-linked initiatives), etc.

• Donation Information: Amount, transaction ID, mode of payment, date/time, UTR/reference number, PAN (for 80G receipts).

• Website Usage Data: IP address, device type, location, browser, cookies, pages visited.

• Professional Information: In case of applications, collaborations, or employment — qualifications, resume, ID proof.

2. How We Use Your Information

We use your data only for lawful, transparent purposes, including:

• Processing donations and issuing receipts

• Communicating program updates, reports, and appeals

• Managing partnerships, volunteer coordination, and training

• Government compliance and audit reports (e.g. CSR, FCRA, 80G)

• Improving our website and outreach efforts

We do not sell, trade, or share your personal information with any third parties for commercial purposes.

3. Data Storage and Security

• We store personal data securely using encrypted systems and limited internal access.

• Financial transaction data is processed through PCI-DSS compliant payment gateways.

• We follow best practices in data handling, retention, and deletion after the legal or operational requirement is over.

4. Consent

By interacting with UDGI Foundation online or offline, or by donating through any channel, you give your voluntary and informed consent to this Privacy Policy and its terms.

5. Third‑Party Services

We may use trusted third-party platforms (e.g., Razorpay, Google Forms, Mailchimp) to manage donations, forms, or communications. They are contractually obligated to protect your data.

6. Children’s Privacy

We do not knowingly collect personal data from minors without verified parental/guardian consent in cases of beneficiary services or documentation.

7. Retention

We retain personal data for as long as it is needed:

• For legal and audit purposes (e.g., Income Tax Act compliance)

• For donor communication and reporting

• Or until you request deletion in writing (if applicable)

8. Payment & Refund Policy (NON‑REFUNDABLE)

All donations and payments made to UDGI Foundation — whether through website, direct bank transfers, cheques, UPI, or payment gateways — are considered voluntary, non-refundable, and final.

We do not offer refunds under any circumstances, including:

• Duplicate donations

• Unintended donations

• Program withdrawals

• Change of mind

If any technical issue has occurred during the donation (e.g., payment deducted but not credited to us), donors may contact us at info.udgifoundation@gmail.com within 7 days, and we will assist with tracking the transaction through the payment gateway or bank.

9. Your Rights

You have the right to:

• Access, correct, or update your data

• Request a summary of your donation history

• Unsubscribe from our mailing list

• Request deletion of data (except where retention is required by law)

For any of the above, please write to: info.udgifoundation@gmail.com

10. Changes to This Policy

We may update this policy from time to time. All changes will be posted on our official website and notified where necessary. Continued interaction with UDGI after updates means acceptance of those changes.

11. Contact Us

UDGI Foundation
Kura Meerpur Post Chhajlet Dist Moradabad UP India 244501
📧 Email: support@udgifoundation.org
🌐 Website: www.udgifoundation.org
📞 Phone: 6396970271