Privacy Policy

UDGI Foundation – Privacy Policy

Last updated: 23/10/2025

1. Introduction

At UDGI Foundation, we honour the trust you place in us. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with us — whether as a donor, volunteer, website visitor, beneficiary or partner.

2. What information we collect

We may collect the following types of personal information:

Identity information: name, age, gender, photograph (where needed)
Contact information: address, email address, phone number
Financial/donation information: payment method, transaction details, receipt data
Usage information: website cookies, IP address, device information, browsing activity on our site
Other information: volunteer history, beneficiary data, feedback you provide

3. How we use your information

We use your personal data for these purposes:

To process your donations and issue receipts and tax-deduction certificates
To communicate with you about our programmes, events, impact reports and updates
To manage volunteer involvement, beneficiary services and programme delivery
To improve our website, services and outreach by analysing usage data
To comply with legal obligations (such as tax, regulatory, audit requirements)

4. Disclosure of your information

We will not sell or rent your personal information. We may share your information in the following limited circumstances:

With service providers (e.g., payment processors, website hosts) who help us operate and maintain our programmes, subject to confidentiality agreements
With regulatory or tax authorities as required by law
With audit or compliance firms, when required to demonstrate our transparency and accountability
With other parties only after obtaining your explicit consent

5. Data security

We maintain reasonable organisational, technical and administrative safeguards to protect the confidentiality, integrity and availability of your personal information. We respect the traditional principle of keeping faith with those we serve, and look forward by using up-to-date security practices. However, please remember that no system is completely secure — if you believe your data has been compromised, contact us right away.

6. Retention of data

We keep your personal information only as long as necessary for the purposes set out above, or as required by law (for example, maintaining donation records for tax compliance). When your information is no longer needed, we will securely destroy or anonymise it.

7. Use of cookies and tracking technologies

Our website uses cookies and similar technologies to enhance your user experience, understand website traffic, and personalise content. You can disable cookies through your browser settings, although this may affect how features of the site work.

8. Your rights

You have certain rights regarding your personal data, including:

The right to access the information we hold about you
The right to correct inaccurate or incomplete data
The right to request deletion or anonymisation of your data (subject to legal or contractual obligations)
The right to object to or restrict processing, under applicable laws
To exercise any of these rights, please contact us at the details below.

9. Donations – non-refundable policy

In keeping with our commitment to serving the greater good and following traditional charitable practice: once a donation is made to UDGI Foundation, it is considered non-refundable, unless otherwise specified in writing. We use your contribution in accordance with the purpose you selected; if you’d like to talk about a change of purpose, contact us.

10. Changes to this Privacy Policy

As the world evolves and we strive to uphold both time-honoured values and new challenges, we may update this Policy from time to time. We will publish any changes on our website and note the “Last updated” date.

11. Contact us

If you have questions, concerns or wish to exercise your rights regarding your data, please reach out:
Email: support@udgifoundation.org
Address: Village Kurameerpur, Post Chhajlet, Tehsil Kanth, District Moradabad, Uttar Pradesh 244501, India
Phone: +91 6396970271

Thank you for your trust, your support, and for helping us honour the past while building a better future together.